Major and Millie is committed to making our website's content is accessible to all customer, please make us aware if further assistance is needed via majorandmillie@gmail.com.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Major and Millie is partially conformant with WCAG 2.1 A. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Contact for further assistance

Feedback

We welcome your feedback on the accessibility of Major and Millie. Please let us know if you encounter accessibility barriers on Major and Millie:

We try to respond to feedback within response in 2 business days.

Date

This statement was created on 18 January 2022 using the W3C Accessibility Statement Generator Tool.

 SHIPPING

Order Processing Time is currently 14-17 business days. (Our processing time is currently longer due to a family emergency).

We offer world wide shipping!

We ship with USPS (First Class Mail and First Class Mail International)

Orders in the United States generally take three days to arrive after being shipped.

Orders to the rest of the world generally take 21+ business days to arrive after being shipped.

We are not responsible for customs delaying orders.

We will not replace lost or stolen packages.

Please make sure your shipping information is correct before placing an order, it cannot be changed once your order has been placed.

Once our packages are shipped we trust that the mail carriers will get our packages to our customers in a timely manner.

We will not refund lost or stolen packages.

During this time due to the coronavirus shipping tracking has not been working.

SIZING

My bandanas are all made by hand so sizing and design placement may be different with each item.

Over The Collar Bandana Sizing

XS- 9 in x7 in ( For pups less than 15 lbs)

S- 10 in x 9 in ( For pups up to 30lbs)

M- 12.5 in x 9.5 in ( For pups up to 60 lbs)

L- 14 in x 10 in (For pups up to 90 lbs)

XL- 17 in x 11 in (For pups more than 90 lbs)

Please feel free to message us if you have a sizing question.

We recommend measuring your pup to make sure that you get the right size. We recommend sizing up if you are in between sizes or if your pup is young and still growing!

We wanna see your pups in our bandanas so make sure to tag us on Instagram! @majorandmillie

Tie on Bandana Sizing

XS/S- 15 in x 7.5 in (For pups up to 30 lbs) (For cats of all sizes)

M/L/XL- 29 in x 13.25 in (For pups more than 60 lbs)

Returns/Exchanges

We do not accept returns or exchanges, and we do not give refunds but if there is something wrong with your order please email us at majorandmillie@gmail.com within 24 hours of receiving your package and we will try to accommodate you.